Your Privacy Choices
Your Privacy Choices
Last Updated: September 4, 2026
At Florivessa, we believe that meaningful control over your personal information is an important part of a trusted shopping experience. Depending on where you live and subject to applicable law, you may have certain rights and choices regarding how your personal information is collected, used, disclosed, retained, and otherwise processed.
Florivessa is operated by Urumqi Stable Promotion Technology Co., Ltd., which is responsible for the processing of personal information associated with Florivessa.com as described in our Privacy Policy and applicable law.
Legal Entity: Urumqi Stable Promotion Technology Co., Ltd.
Company Address: No. 682, Tianjin South Road, C Section, Innovation Building, High-tech Street, High-tech Zone (Xinxiu District), Urumqi, Xinjiang
Privacy Contact: service@florivessa.com
1. Manage Your Marketing Communications
We want to communicate with you only in ways that are useful and relevant.
Promotional Emails
You may unsubscribe from promotional emails about:
- new Florivessa collections;
- product launches;
- special offers;
- promotions; and
- brand updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link included in a marketing email or by contacting us at service@florivessa.com.
Communication Preferences
Where available, you may adjust your preferences to choose which types of promotional communications you would like to receive.
Transactional Communications
Even if you opt out of marketing communications, we may still send non-promotional messages that are reasonably necessary for purposes such as:
- order confirmations;
- payment notifications;
- shipping and tracking updates;
- returns and refunds;
- account security;
- customer service; and
- important changes relating to your transactions or our services.
2. Access Your Personal Information
Depending on applicable law, you may have the right to ask whether we process personal information relating to you and request access to certain information we maintain.
This may include information such as:
- account details;
- contact information;
- order history;
- shipping information;
- customer service communications; and
- certain information relating to your use of Florivessa.com.
We may need to verify your identity before providing access to personal information.
3. Correct Your Personal Information
You may request that we correct personal information that is inaccurate, incomplete, or outdated.
If you have a Florivessa account, certain information may also be updated through your account settings where that functionality is available.
You may also contact service@florivessa.com for assistance.
4. Request a Copy of Your Information
Where applicable, you may have the right to receive certain personal information in a structured, commonly used, or portable format.
You may also have the right to request that certain information be transferred to another organization where required by applicable law and where technically feasible.
5. Request Deletion
Depending on applicable law, you may request deletion of certain personal information associated with you.
However, deletion rights are not absolute.
We may retain information where reasonably necessary or legally permitted for purposes including:
- completing transactions;
- processing returns or refunds;
- maintaining financial, accounting, or tax records;
- preventing fraud or abuse;
- protecting our legal rights;
- resolving disputes;
- enforcing agreements;
- complying with legal obligations; and
- establishing, exercising, or defending legal claims.
Deleting certain information may affect our ability to locate previous orders or provide services associated with those records.
6. Restrict or Object to Processing
Depending on your jurisdiction and applicable law, you may have the right to:
- request restriction of certain processing activities;
- object to certain uses of your personal information;
- object to direct marketing;
- object to certain processing based on legitimate interests where such rights apply; or
- withdraw previously provided consent where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
7. Cookie & Tracking Choices
Florivessa.com may use cookies and similar technologies for functions such as:
- operating the Site;
- remembering preferences;
- understanding Site performance;
- analytics;
- security;
- advertising; and
- measuring marketing effectiveness.
Cookie Preferences
Where a cookie-preference or privacy-settings tool is available on Florivessa.com, you may use it to manage non-essential cookies.
Depending on your location, available controls may allow you to:
- accept cookies;
- reject non-essential cookies; or
- manage cookie categories individually.
You may also use your browser settings to block or delete cookies.
Please note that disabling certain cookies may affect some Site functions or preferences.
8. Global Privacy Control
Where required by applicable law, Florivessa may recognize supported browser-based opt-out preference signals such as Global Privacy Control (GPC).
Where legally applicable, a recognized GPC signal may be treated as a request to opt out of certain sale, sharing, or targeted-advertising activities for the browser and device transmitting the signal.
Because these signals generally operate at the browser or device level, your preference may need to be enabled separately on each browser or device you use.
9. Do Not Track
Some browsers offer a Do Not Track (DNT) setting.
Because there is currently no single universally accepted technical or legal standard governing how websites should interpret every DNT signal, Florivessa.com may not respond to all DNT signals.
Where applicable law requires recognition of a specific legally recognized opt-out preference signal, we will process that signal as required.
10. Do Not Sell or Share My Personal Information
Florivessa does not sell personal information in exchange for money.
However, some privacy laws define terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” broadly.
Certain disclosures involving advertising, analytics, social-media, or similar technologies may fall within these definitions in some jurisdictions.
Where these rights apply, you may request to opt out through:
- the cookie or privacy-preference controls available on Florivessa.com;
- a recognized opt-out preference signal such as Global Privacy Control where supported and legally applicable; or
- an email to service@florivessa.com.
11. Targeted Advertising Choices
Depending on your location, you may have the right to opt out of the processing of personal information for targeted or cross-context behavioral advertising.
Where applicable, these choices may be available through our cookie or privacy settings.
You may also contact us directly to submit a request.
12. Sensitive Personal Information
Florivessa does not intend to use sensitive personal information for purposes that are unrelated to providing our services or otherwise permitted by applicable law.
Where applicable law provides a specific right to limit certain uses or disclosures of sensitive personal information, you may contact us at service@florivessa.com.
13. How to Submit a Privacy Request
You may submit a privacy request by email:
Email: service@florivessa.com
Suggested Subject Line: Privacy Request
Please tell us:
- which privacy right you wish to exercise;
- your name;
- the email address associated with your account or order, where applicable;
- relevant order information where necessary; and
- enough information for us to identify the records related to your request.
Please do not send passwords, security credentials, or complete payment-card information by email.
14. Identity Verification
To protect your personal information, we may need to verify your identity before completing certain privacy requests.
Verification may involve confirming information reasonably associated with:
- your account;
- previous orders;
- contact details; or
- other records maintained by Florivessa.
We will request only information reasonably necessary to verify the request.
15. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may request reasonable documentation showing that the agent is authorized to act for you.
We may also need to verify your identity directly unless applicable law provides otherwise.
16. Response to Your Request
We will review verified privacy requests and respond within the timeframe required by applicable law.
Depending on the nature of your request, we may:
- fulfill the request;
- request additional information;
- partially fulfill the request; or
- decline the request where an applicable legal exception applies.
Where legally required, we will explain the reason if we are unable to fulfill all or part of your request.
17. Appeals & Complaints
Depending on your jurisdiction, you may have the right to appeal a decision we make regarding your privacy request.
If you believe we have incorrectly denied a request, please contact:
Use the subject line:
Privacy Request Appeal
You may also have the right to contact an applicable privacy, consumer protection, or data-protection authority.
18. No Discrimination
Florivessa will not unlawfully discriminate against you because you exercise a privacy right available under applicable law.
Exercising an applicable privacy right will not, by itself, result in unlawful denial of goods or services, unlawful changes in pricing, or other treatment prohibited by law.
19. International Users
Florivessa may serve customers in multiple countries and regions.
Privacy rights and requirements can vary depending on your location.
Where applicable local law grants you rights that are not specifically described on this page, you may contact service@florivessa.com to submit your request.
Nothing on this page is intended to restrict privacy rights that cannot legally be waived or limited.
20. Changes to Your Privacy Choices
We may update this page from time to time to reflect:
- changes to our privacy practices;
- changes to Site functionality;
- new privacy controls;
- changes to applicable legal requirements; or
- changes to the services we use.
When we make changes, we will update the “Last Updated” date at the top of this page.
Privacy Contact
If you have questions about your privacy choices or would like to exercise an applicable privacy right, please contact us:
Brand: Florivessa
Legal Entity: Urumqi Stable Promotion Technology Co., Ltd.
Company Address: No. 682, Tianjin South Road, C Section, Innovation Building, High-tech Street, High-tech Zone (Xinxiu District), Urumqi, Xinjiang
Email: service@florivessa.com
Florivessa and Florivessa.com are operated by Urumqi Stable Promotion Technology Co., Ltd.